Location: San Francisco
Experience: 5-8 years
Salary: $200K - $300K (Base) and 0.5%+ in Equity
About GigaML
At GigaML, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like Postman and Zepto (YC’s fastest-growing company) trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.
With multi-year contracts secured and strong investor backing from YC President Garry Tan, Nexus Venture Partners, and other top investors, we’re scaling fast to meet skyrocketing demand.
Why Join Us?
- Impact: Be a key contributor to cutting-edge ML projects transforming industries.
- Growth: Thrive in a dynamic, high-ownership environment alongside top-tier talent.
- Innovation: Work with advanced tools and push technological boundaries.
- Autonomy: Drive your own initiatives and influence the company’s technical direction.
About the Role
We’re seeking a full stack engineer with hands-on experience in building and deploying LLM-based products from scratch. You should take pride in your work and write high-quality, scalable code. If you thrive in a fast-paced, high-ownership environment, we want to hear from you.
What You’ll Do:
- Build Product: Rapidly contribute to our Chat and Voice AI products, eventually owning your own product or product lines.
- Technical Leadership: Drive technical decisions and architecture design, shaping the foundation of our solutions.
- Cross-functional Collaboration: Work closely with co-founders and other team members to translate business vision into actionable project plans.
- Ownership: Take full product ownership from ideation to launch, including integration into existing systems.
- Enterprise Customers: partner directly and launch AI products for some of the world’s most recognizable companies—reaching millions of users.
Who You Are / Must-Haves:
- Startup Experience: Strong preference for candidates with prior experience at successful startups. Former founders are especially valued for their entrepreneurial mindset and problem-solving skills.
- Prior Experience: 5-8 years of hands-on engineering experience.
- Educational Background: Ideally, candidates should have attended a college ranked in the top 40 in the United States.
- Backend Skills: Strong background in Python (Django experience is a plus).
- Frontend Skills: Proficiency in Next.js, React, and ShadCN.
- Cloud Platforms: Proficient with AWS or Google Cloud.
- Scalability: Familiarity with Kubernetes and Docker is a big plus.
- AI Applications: Prior experience designing and building AI-powered apps is a strong plus.
Perks & Benefits
- Competitive Compensation: base salary plus equity
- Gym Membership
- Full health, dental, and vision coverage
- Recently expanded into a 5,000 sq. ft. office to support our growing team
- On-demand snacks, meals, and coffee to keep you fueled
Interview Process
- Intro call w/ CEO (20 min)
- Live coding round w/ CTO (1 hr)
- In-office work trial (full day)
Giga ML
